Privacy Policy

Data protection and privacy policy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

• your name
• e-mail address
• delivery address
• contact details

We do NOT collect Credit/Debit Card Information. All Credit and Debit card transactions are processed through 128bit encrypted Secure Server using SSL (Secure Socket Layer). Please note that we will never ask for your Credit/Debit Card information by email or telephone.

We use the information you provide about yourself when placing an order only to complete that order. We also may keep a record of your buying history. This enables us to deal with problems with orders quicker.

The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of the Website Owner and Lamprecht AG. Nothing contained on this website should be construed as granting any license or right to use any trade mark without the prior written permission of the Website Owner.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You may receive e-mails from our company with regard to your current open orders and occasional special offers, announcements etc. Your email address is used solely for this purpose.

We are committed to respecting your privacy and are aware that you may be concerned as to what happens with personal information provided by you. We treat all information as private and confidential, any information we do collect is kept in a secure location.

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13.

You may ask that your details be removed from our system by contacting us by email. Unlike many companies, we do not and will not sell or release information provided by you to any third parties, except when in connection with your order(s) to our approved courier, or in exceptional cases of debt recovery.

If you have any queries regarding privacy, then please contact us on info@whitestep.co.uk